Operations & Finance Manager (Tree Care Company)

Job Summary

Required Qualifications

• •Live within a 40-minute commute of Martinez
• •Natural leader with experience overseeing +/-40 employees
• •Bilingual English/Spanish
• •5+ years of experience in management, operations management, or another leadership position
• •Ideally in a residential service-based business (tree care, landscaping, construction, plumbing, HVAC, etc.)
• •Strong accounting background with hands-on experience in payroll, financial reporting, and budgeting
• •Human Resources experience
• •Proven ability to implement systems that hold teams accountable and improve performance
• •Highly organized, decisive, and comfortable managing both people and processes
• •Must be able to communicate important concepts to a handful of staff members whose primary language is Spanish including: changes in company policies, teaching a new time-keeping application, reviewing OSHA & safety rules, etc.
• •Must be able to meet with employees annually for their performance review
• •Must be able to do regional compensation analysis
• •Must be able to provide raises when needed
• •Must be able to write employees up
• •Must be able to put employees on PIPs (Performance Improvement Plans) when needed
• •Must be able to process EDD (Employment Development Dept.) forms
• •Must be able to deal with Worker's Comp. insurance and claims
• •Must be able to evaluate medical/dental/optical renewal fees
• •Must be able to roll out annual benefits
• •Must be able to track vacation time
• •Must be able to check in with staff on a routine basis to make sure they're thriving at work
• •Must be able to serve as the company's point of contact for emergencies and injuries
• •Must be able to send new field candidates to get physical exams
• •Must be able to work with the parent company's Human Resources & Payroll Manager as needed
• •Must be able to develop and enforce clear HR policies
• •Must be able to develop and enforce clear disciplinary systems
• •Must be able to develop and enforce clear performance management processes
• •Must be able to lead change management initiatives with clarity and consistency in both English and Spanish
• •Must be able to build structure and accountability across both office and field teams
• •Must be able to help shape the company's long-term operational and financial strategy
• •Must be able to train the administrative staff to continue marketing and SEO efforts: post on social media, update and send out newsletters, contact clients for Google reviews, etc.
• •Must be able to educate the inside sales staff about Plant Health Care and other services we offer
• •Must be able to ensure that the team is working collaboratively, sharing the workload, and making you aware of times when they need extra support or staff
• •Must be able to keep the work culture fun yet highly efficient
• •Must be able to work on-site in Martinez, CA
• •Must be able to respond to security alarms and local police if needed, day or night

Desired Qualifications

• •Experience working in the trades
• •Degree in accounting, finance, business, construction management, or something that helps you understand the inner workings of a growing operations organization
• •Knowing EOS (Entrepreneurial Operating System) or another methodology for strengthening company culture and determining when you have the 'right people in the right seats on the bus' (ala Jim Collins)