Operations Executive (Real Estate Developer)
On-siteDubai, Dubai, United Arab Emirates
Job Summary
Follow up with clients on outstanding installment payments and prepare daily overdue payment reports. Act as the primary point of contact for all client inquiries regarding construction updates, payment postponements, and general queries. Coordinate directly with clients and their agents, escalate flexibility requests to management with full documentation, and prepare weekly unit registration reports. Manage end-to-end resale and transfer processes including buyer documentation, SPA issuance, and RERA submissions. Maintain and update all activities on Oracle NetSuite, including unit status, lead details, and dunning holds. Handle client cancellation requests and process forced termination cases with RERA for non-responsive clients.
Required Qualifications
- Minimum 2–3 years of experience in UAE real estate operations or a similar role
- Strong knowledge of RERA processes, SPA documentation, and off-plan regulations
- Excellent written and verbal communication in English
- Highly proficient in Microsoft Excel and standard Office tools
- Ability to manage a high volume of tasks simultaneously with strong attention to detail
- Professional, warm, and client-focused — able to handle sensitive client situations with empathy and discretion
- Immediate or short notice availability
Desired Qualifications
- Experience with NetSuite or a similar CRM/ERP system
- Additional languages (Russian or Arabic)
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