Operations Excellence Manager
$76,000–$94,500 year
RemoteUnited States
Job Summary
Drive labor productivity and inventory control improvements through engineered labor standards and performance-based incentives across assigned Americold facilities. Monitor site-level labor, inventory, and service performance using dashboards to identify issues and execute corrective actions. Develop, validate, and maintain time-studied standards while conducting audits and comparative site analyses to establish benchmarks for excellence. Lead continuous improvement initiatives, process enhancements, and material handling equipment evaluations. Provide training to operations teams on labor management systems and process improvement tools. Evaluate material handling requirements, create scheduling tools, and assist with improving productivity and reducing costs. Own 5 Habits and labor management system performance improvements. Requires 3+ years of Industrial Engineering experience, 50-75% travel, and a Bachelor's degree in Industrial Engineering or related field.
Required Qualifications
- Bachelor's degree or higher in Industrial Engineering or equivalent degree, such as Supply Chain, Operations, Engineering, or Logistics
- 3+ years of work experience in Industrial Engineering or combined equivalent experience with a master's degree in Industrial Engineering or related field
- Experience in developing engineered labor standards
- Continuous improvement experience and knowledge of CI methodologies
- Excellent verbal and written communication skills
- Strong interpersonal skills and ability to work cross-functionally
- Must be able to utilize problem-solving techniques to identify root causes of failures and solutions to meet targets
- Strong business planning and analytical skills, including market intelligence, metrics, and financial analysis
- Must be self-motivated and self-directing
- Knowledge of distribution center/logistics concepts – understanding of warehousing best practices
- Willingness to travel 50 – 75%
- Must be physically located within 1 hour of a major airport
Desired Qualifications
- Experience within the distribution/warehouse/logistics industry
- Proficient in RF Scanning and Warehouse Management Systems
- Experience in semi and fully automated material handling systems
- Ability to drive decision-making through data and relevant business metrics
- Ability to resolve problems in a timely manner with little or no supervision
- Ability to manage a project portfolio of varying priorities and impact value
- Strong computer skills including SQL, Power B.I, MS Office and MSD/MOST experience
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