Operations Engineer
Remote · Estonia or Tartu, Tartu, Estonia
Job Summary
Operations Engineer for Playtech's Information Management Systems (IMS) team in Estonia. Responsible for troubleshooting incidents, formulating theories and testing hypotheses to identify root causes, and communicating with multiple teams to keep products operating reliably 24/7. Must be able to script in Python or Bash, work with Git, Puppet, and Grafana, and have solid Linux/Networking fundamentals plus SQL knowledge. Opportunities to contribute to documentation, knowledge sharing, and ongoing process improvements. Hybrid work option in Tartu, with potential remote arrangements for Estonia.
Required Qualifications
- Take responsibility for troubleshooting incidents
- Formulate theories, test hypotheses, and identify root cause
- Communicate effectively with various teams across the company
- Solve problems and propose improvements to current solutions
- Ensure products operate reliably 24/7
- Work with documentation to support ongoing processes and knowledge sharing
- Can script basic programming languages (Python or Bash)
- Are familiar with Git, Puppet, and Grafana
- Understand the fundamentals of Linux OS and Networking
- Have working knowledge of SQL and can write simple queries
- Take ownership of tasks and deliver commitments
- Curious by nature and able to dig into details to understand systems
Desired Qualifications
- Higher education in IT
- Experience with Web servers (Apache, Nginx)
- Experience with AWS cloud
- Thrive in a culture that values initiative and continuous learning
- Global scope and inclusive working environment
- Strong communication and problem-solving skills
- Ability to script in Python or Bash
- Familiarity with Git, Puppet, Grafana
- Understanding of Linux OS and Networking
- Working knowledge of SQL and ability to write simple queries
- Ability to take ownership of tasks and work independently
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