Operations Enablement Team Lead
HybridBarcelona, Catalonia, Spain
Job Summary
Lead the day-to-day delivery of the Ops Enablement team by coordinating priorities, guiding execution, and ensuring timely adoption of processes and tools. Translate operating model standards into practical ways of working while gathering field feedback to identify gaps and drive continuous improvement. Partner with Product, R&D, and regional teams to clarify ownership, remove blockers, and simplify operational processes. Track initiative progress and impact using data to adjust priorities and support team scaling. Represent the team in working groups to flag risks and decisions, providing structured updates on achievements and challenges.
Required Qualifications
- 5+ years of experience in AdTech, digital advertising, programmatic, or a related technology-enabled environment
- Previous experience working in Operations, Ad Operations, Customer Success Operations, Process Excellence, or Enablement
- strong understanding of how operational teams work and scale
- Demonstrated leadership experience through people management, team leadership, project leadership, mentoring, or coaching
- Previous direct people management experience
- Able to set direction, prioritize work, delegate effectively, remove blockers, and create accountability while remaining close to execution
- Strong project and initiative management skills
- practical and delivery-oriented approach
- Able to translate complex processes, product changes, or business requirements into simple and actionable guidance
- Comfortable working with data and feedback to identify gaps, monitor adoption, and improve the effectiveness of enablement activities
- Comfortable working in an evolving organization, adapting to changing priorities while maintaining focus on delivery, team support, and continuous improvement
- Strong communicator in English, both written and verbal
Desired Qualifications
- Product related knowledge of Criteo solutions
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