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Hive AutonomyPosted 1 month ago

Operations & Deployment Manager

On-siteLondon, England, United Kingdom

Full TimeStartup

Job Summary

Lead the operational execution of Hive's first UK proof-of-concepts, validation projects, and customer deployments by coordinating site readiness, commissioning, and go-live activities with engineering and delivery teams. Take ownership of day-to-day operational execution once live, managing shift planning, first-line support, and performance across customer sites to ensure safety and efficiency. Ensure sites are operationally prepared before deployment through operator training, HSE compliance, and documentation coordination. Build strong relationships with customer teams to resolve issues quickly and improve the customer experience as deployments mature. Help establish Hive's operational footprint in the UK by developing scalable processes, supporting operator recruitment and training, and improving ways of work. Collaborate closely with engineering teams in Norway and the UK to capture feedback and refine deployment methodologies. Work extensively across customer sites nationwide while helping define how autonomous industrial operations are deployed in Europe's fastest-growing Physical AI company.

Required Qualifications

  • Minimum 3+ years of experience leading industrial operations, field operations, service delivery or customer operations
  • Experience coordinating operational teams or shift-based organisations
  • Strong planning, coordination and execution skills
  • Comfortable working in fast-moving environments where priorities change quickly
  • Hands-on mindset with a willingness to spend significant time on customer sites
  • Professional working proficiency in English
  • Willingness to travel extensively across the UK

Desired Qualifications

  • Experience from one or more of the following: Logistics, warehousing or supply chain operations
  • Experience from one or more of the following: Construction, mining or heavy equipment
  • Experience from one or more of the following: Robotics, automation or autonomous systems
  • Experience from one or more of the following: Field service, commissioning or industrial support
  • Experience from one or more of the following: High-growth companies or technology scale-ups

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