Operations Data & Technology Strategy Lead
$129,000–$152,000 year
Remote · New York City, New York, United States or US
Job Summary
The Operations Data & Technology Strategy Lead will drive process ideation and effectiveness strategy within Trust Ops. Responsibilities include leading business requirements, collaborating with cross-functional teams, identifying inefficiencies, championing a data-driven decision-making culture, facilitating system design changes, and optimizing product/process improvements. Candidates should have a Master's/Bachelor's degree in Engineering or Science, with over 10 years of related experience, including leadership in process improvement and project management, as well as strong analytical and communication skills.
Required Qualifications
- Master / Bachelor Degree in Engineering or Science (Engineering background preferred)
- 10 years of experience in front office or back office operations related field
- Minimum 6 years experience in process improvement in evaluating, implementing, and managing tools and technologies
- Strong data-driven analytical abilities and proven performance in operation problem-solving
- Demonstrated ability to interact and work effectively across functional teams
- Proven organizational and leadership skills
- Excellent verbal and written communication skills
Desired Qualifications
- Experience driving continuous process improvement to optimize workflows and reduce operational bottlenecks
- Experience implementing system designs conforming to multi-year product or technology strategy
- Experience as solutions architect or equivalent experience driving end to end business enablement
Additional Requirements
- Must live in a state where Airbnb has a registered entity
- States may be excluded from eligibility—candidates should check eligibility based on the current list provided by Airbnb
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