Operations Coordinator
$37,440–$58,240 year
On-siteMenomonee Falls, Wisconsin, United States
Job Summary
Prepare and process routine forms, reports, and documents including inbound documents, discrepancy reports, stock claims, time sheets, and shipping labels following standard procedures. Communicate with internal and external customers to support staff and customer needs while responding to general inquiries and telephone calls. Verify information and data to ensure market compliance with regulations and procedures. Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance. Create and maintain basic charts, graphs, spreadsheets, and databases to prepare for manager's review. Monitor inventory level of office supplies and initiate purchase orders. This role enables distribution center operations by directly supporting warehouse and transportation leadership as necessary.
Required Qualifications
- Minimum of two years of clerical experience
- High school diploma or GED/equivalent
- Effective communication both verbally and in writing
- Excellent telephone and customer service ability
- Strong math, analytical, and organizational skills with high attention to detail
- Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook
- Problem solving and critical thinking abilities to solve problems of limited scope
- Strong teamwork skills with the ability to support others in the department and division
- Ability to perform the following physical activities: Stand (Occasionally), Walk (Occasionally), Drive Vehicle (N/A), Sit (Continuously), Lift 1-10 lbs (Occasionally), Carry 1-10 lbs (Occasionally), Push/Pull (Occasionally), Climb/Balance (Occasionally), Stoop/Squat (Occasionally), Kneel (Occasionally), Bend (Occasionally), Reach Above Shoulder (Frequently), Twist (Occasionally), Grasp Objects (Frequently), Manipulate Objects (Occasionally), Manual Dexterity (Occasionally)
Desired Qualifications
- Preferred experience in a distribution business environment
- Knowledge of DOT Hours of Service Regulations
- Knowledge of our geographic delivery area
- Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties
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