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Northwestern MedicinePosted 3 weeks ago

Operations Coordinator RN - Bluhm Cardiovascular Institute

$80,080,000–$128,128,000 year

On-siteChicago, Illinois, United States

Full TimeMid LevelLicense Or CertificationEnterpriseHospital And Health Care

Job Summary

Supervise and direct the office's front-line clinical and clerical staff while overseeing daily operations within budget guidelines. Manage provider schedules, allocate resources to maximize patient access and staff productivity, and conduct timely cash management duties including co-pay collections and bank deposits. Direct hiring, training, performance appraisals, and progressive discipline; develop tools to enhance efficiency and resolve complex situations involving patients or staff. Ensure service excellence, maintain data accuracy through compliance monitoring, and lead regular staff meetings. This role offers a consistent weekday schedule from 8:00 AM to 5:00 PM with no nights, weekends, holidays, or on-call responsibilities.

Required Qualifications

  • Bachelors degree or equivalent work experience
  • Minimum of three years work experience in a medical or related business
  • Comprehension of insurance plans including HMO,PPO, POS, commercial, Medicare, Medicaid
  • Solid understanding of patient flow in a medical office
  • Leadership experience
  • Working knowledge of medical software, Word and Excel
  • Experience managing daily cash activity and reconciling income reports with daily payments
  • Current License as Registered Professional Nurse in state employed in
  • CPR
  • Background check authorization and disclosure form

Desired Qualifications

  • Bachelor's degree
  • Knowledge of coding
  • Supervisory experience

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