OPERATIONS CONTROLLER-TRANSPORT
On-siteNairobi, Nairobi County, Kenya
Job Summary
Manage end-to-end shipment control by opening files, validating rates against invoices, and coordinating shipping methods with international offices. Monitor cargo arrival against bookings, ensure timely customs clearance, and reconcile delivered quantities against shipping documents to address variances. Track accruals for revenue recognition, drive invoicing to clients, and maintain daily status reports on exceptions and volumes. Act as the primary client contact to notify stakeholders of shipment milestones, resolve queries, and meet client KPIs while ensuring full compliance with local legislation and global SOPS.
Required Qualifications
- Minimum Diploma in Supply Chain, Logistics, Transport Management, Port Operations or equivalent
- Minimum experience of 3 years
- Excellent Communication skills
- Decision-making skills
- Problem-solving skills
- Creativity
- Analytical skills
- Attention to detail
- Ability to interact at a high level with clients, senior management, and authorities
- Ability to work in a team environment
- Ability to work independently with minimal supervision
Desired Qualifications
- Customs Clearance accreditation
- Freight Forwarding certificate
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