Operations & Compliance Executive
On-siteJohannesburg, Gauteng, South Africa
Job Summary
Create reports and dashboards, run monthly and ad-hoc MI reports, and draft standard terms of business and variation letters. Audit permanent placements for compliance before updating Salesforce for invoicing, then generate and send deal mails. Manage internal anniversaries, order office supplies, and handle switchboard calls. Liaise with active and placed candidates as the first point of contact for queries, providing contract advice on payroll and compliance while tracking progress with clients. Raise contracts for new deals and extensions, enter CRM details, and monitor Right to Work and insurance expiry dates. Respond to third-party reference requests and manage the SDS process to ensure IR35 compliance. Answer incoming switchboard calls and maintain accurate system data for all contract placements.
Required Qualifications
- IT literate with good typing skills
- Confident using Microsoft Office including Outlook, Excel, Word and PowerPoint
- Excellent organisational skills
- Ability to prioritise workload effectively
- Problem-solving skills and the ability to come up with creative solutions to issues
- Excellent time management and planning skills
- Outstanding attention to detail and the ability to remain calm under pressure
- Able to communicate effectively both internally and externally in both written and verbal forms
- Strong relationship management skills
- The ability to work proactively, driving for results and constantly striving to perform the highest levels of service to the business
- Team player with ability to take direction from others and collaborate effectively
- Working with enthusiasm and dedication to the company
- Commitment to Personal Accountability
- Commitment to Ingrained Drive
- Commitment to Professional Expertise
- Commitment to Cultural Connectivity
- Commitment to Agile & Adaptive
Desired Qualifications
- OneDrive
- SharePoint
- Salesforce
- Previous experience working within recruitment sector
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