Operations & Communications Coordinator

Operations & Communications Coordinator role focusing on facilitating clear and effective communication across store network and Support Office, creating and maintaining SOPs, documentation of system and process changes, rostering support, and leading change management for key initiatives; collaborates with Retail, Support Office, Learning & Development and stakeholders to improve productivity and ensure content is clear, concise, and accessible; responsibilities include building relationships, documenting policies and procedures, optimizing intranet content, and coordinating training and capability-building activities.