Operations Clerk
$37,440–$52,000 year
On-siteIrondale, Alabama, United States
Job Summary
Execute standard and non-routine business processes to support branch operations, including creating and processing orders in SAP for quoted jobs. Investigate and resolve accounts receivable discrepancies, inquiries, and third-party processor issues while ensuring billing accuracy and timely payment processing. Review, analyze, and cleanse data to maintain integrity across customer accounts and purchase orders. Collaborate with internal teams and external customers to address order issues and meet expectations. Work independently with a high degree of autonomy, prioritizing tasks to support multiple business units efficiently.
Required Qualifications
- High school diploma (or equivalent) with at least 3 years of relevant work experience
- Bachelor's degree with demonstrated capability in a similar role
- Strong analytical and problem-solving abilities
- Ability to independently research and resolve discrepancies
- Effective prioritization and time management skills
- Excellent communication and collaboration skills
- Ability to work with a high degree of autonomy
- Strong organizational skills and attention to detail
- Understanding of general business operations and processes
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, PowerPoint)
- Experience with ERP systems (SAP preferred)
- Familiarity with IT business tools and ability to quickly learn new systems
- Experience with Field Service or CRM applications (e.g., MS Field Service, MS CRM)
Desired Qualifications
- SAP
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