Operations & Business Support Generalist
$80,000–$105,000 year
HybridFalls Church, Virginia, United States
Job Summary
Organize, document, and improve internal operating processes, including SOPs, workflows, and dashboards. Maintain tools for tracking deliverables, compliance deadlines, and action items while preparing materials for leadership meetings and board updates. Track open action items across departments to ensure accountability and timely closure. Support proposal coordination by maintaining calendars, formatting documents, and tracking submission deadlines. Assist with market research, opportunity tracking, and coordinating communications for teaming agreements. Reconcile expense reports and ensure timely submission of Operations and Growth documentation to Accounting and Contracts. Maintain files for operational submittals and report on member performance lapses. Act as a flexible utility player to handle ad hoc projects and identify process automation opportunities.
Required Qualifications
- Bachelor's degree
- 2–5 years of relevant experience in operations, project coordination, contracts, accounting, or business support — government contracting environment strongly preferred
- Strong organizational skills with demonstrated ability to manage multiple priorities and deadlines simultaneously
- Advanced level proficiency in Microsoft Office (especially Excel and PowerPoint); comfort learning new systems (ERP, CRM, proposal tools)
- Excellent written and verbal communication skills
- High attention to detail and strong follow-through
- Ability to work independently, exercise discretion with sensitive/confidential information, and handle competing demands calmly
- Ability to obtain a government security clearance
Desired Qualifications
- Prior experience with FAR/DFARS or government contract types (FFP, T&M, CPFF)
- Familiarity with government accounting/billing concepts a plus
- Experience supporting proposal/capture efforts in a small-to-mid-size GovCon environment
- Experience with tools such as Unanet, GovWin, or SAM.gov
- PMP, CBAP, or similar certification (or interest in pursuing) a plus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.