Baystate Health logo
Baystate HealthPosted 2 weeks ago

Operations Associate, Pediatric Emergency Department

$40,123–$46,093 year

On-siteSpringfield, Massachusetts, United States

Part TimeEntry LevelEnterprise

Job Summary

Coordinate patient information processing, manage documentation, and facilitate unit operations by tracking and assigning beds, processing direct admissions, and managing discharge orders. Relay messages among staff, answer routine inquiries, and greet visitors while orienting patients and families. Maintain patient charts, prepare records for transfer and discharge, and manage unit supplies and inventory. Provide report handoffs to the next shift, coordinate communication with ancillary departments, and serve as a resource for hospitalists and teaching teams. Initiate emergency procedures and mobilize support personnel as needed.

Required Qualifications

  • 3 years clerical and customer service in healthcare setting
  • at least one year as Level II OA at BMC
  • GED or HiSET

Desired Qualifications

  • Computer literate
  • good interpersonal skills
  • None Listed

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Apply to this job in one click with Sorce

Apply on Sorce