Operations Associate, Jackpocket
$19–$19 year
On-site · North Andover, Massachusetts, United States
Job Summary
As an Operations Associate, you will manage and process customer lottery ticket orders and redemptions, ensuring accuracy and efficiency. Responsibilities include keeping systems updated with real-time order statuses, streamlining workflows to meet objectives, and maintaining printing and scanning equipment. Ideal candidates will have experience in fast-paced environments, strong attention to detail, and exceptional communication skills. This part-time position offers an hourly rate of $19.00, plus applicable benefits.
Required Qualifications
- Proven track record of reliable attendance
- Self-starter mentality and sharp attention to detail
- Physical ability to stand and walk frequently and occasionally lift up to 25 lbs
Desired Qualifications
- Flexibility to work a dynamic schedule, including weekends and holidays
- Experience in fast-paced environments
- Familiarity with common software, including Microsoft Excel
- Exceptional customer service skills
- Strong communication skills
- Good time management skills
Additional Requirements
- May be required to obtain a gaming license issued by the appropriate state agency as a condition of employment
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