Operations Associate - Bridge (CDMX)
On-site · Mexico City, Mexico City, Mexico
Mexico City, Mexico City, MexicoOn-siteFull TimeMid LevelNot SpecifiedFintechEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Industry
Fintech
Job Summary
Troubleshoot and solve external user issues; analyze processes and drive changes to scale operations and improve user experience; collaborate with Stripe teams to refine product messaging; gain insights into how thousands of Stripe customers operate; contribute to building a brand-new operational culture for Stripe; pair with global operations specialists to run critical workflows; in-office role with weekend shifts during daytime hours to support operations in Mexico City.
Required Qualifications
- Minimum requirements: user-first mindset, excellent written and verbal communication, critical thinking and problem solving, prior customer service or operations experience, organized self-starter, process-oriented, in-office collaboration, willingness to work a weekend day on a rotating schedule
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