Operations Associate
HybridAustin, Texas, United States
Austin, Texas, United StatesHybridFull TimeEntry LevelLarge
Full TimeEntry LevelLarge
Job Summary
Support underwriting operations by entering, updating, and validating data within systems while monitoring premium, endorsement, and cancellation tasks. Coordinate shared workflows to resolve routine issues and ensure timely completion, then contribute to process improvement and workflow standardization initiatives. Build foundational knowledge of insurance products and risk evaluation while collaborating with cross-functional teams across underwriting, claims, finance, and IT. Provide office support by coordinating mail, supplies, workspace setup, and vendor services to maintain business continuity and workplace readiness.
Required Qualifications
- Associate or bachelor's degree
- Ability to learn systems, tools, and processes quickly and adapt effectively as workflows and business needs evolve
- Strong written and verbal communication skills
- Exceptional attention to detail
- Strong organizational, prioritization, and time management skills
- Demonstrated critical thinking and problem-solving skills
- Ability to work independently and collaboratively
- Demonstrated openness to continuous improvement and change
- Ability to travel as needed
Desired Qualifications
- Associate or bachelor's degree preferred (Business, Finance, Risk Management, or related field)
- Prior insurance experience
- Experience in operations or service environments
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