Operations Associate
$33,987–$44,637 year
On-site · Springfield, Massachusetts, United States
Job Summary
Operations Associate at Baystate Health on a 3rd shift (7pm-7:30am) in Springfield, MA. Responsible for bed management, admissions/discharges, unit operations, coordinating with departments, charting and documentation (OA Gold, CIS, Kronos, PeopleSoft), and supporting patient throughput. Roles include greeting/assisting patients and families, handling unit logs and records, coordinating staffing and scheduling, and assisting hospitalist teams during rounds. Requires a High School Diploma or GED and 1-2 years of healthcare-administrator/customer-service experience; shift includes nights with rotating holidays and weekends; compensation disclosed as base pay with standard benefits and BLS certification.
Required Qualifications
- HS Diploma/GED
- 1-2 years experience in customer service (healthcare setting preferred)
- Medical administrative experience strongly preferred
- Ability to work rotating days, including weekends and holidays
- Ability to multitask
- Computer literate
- Education: High School Diploma (Required)
- Certifications: Basic Life Support - American Heart Association
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.