Operations Associate_롯데백화점 본점
On-site · Seoul, Seoul, South Korea
Job Summary
Operations Associate at ALO Seoul stores, responsible for maximizing inventory accuracy, reducing shrink, and supporting overall store operations in collaboration with the Operations & Visual Manager. Key duties include executing inventory management processes, investigating and addressing inventory accuracy issues with the General Manager, supporting shipment/receiving/processing, floor set updates, replenishment, visual standards, and ensuring safe, efficient operation through strong stockroom processes. The role requires active movement on the sales floor, cross-functional collaboration across reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities, and contributing to customer satisfaction and business growth through data-driven insights and proactive service. The position involves working shifts including weekends/holidays, and requires 30+ hours per week across 4-5 days, with an emphasis on customer service, teamwork, and adherence to ALO’s principles.
Required Qualifications
- 1+ years in client-centric, sales & operational environment
- ability to lift up to 50 pounds
- ability to bend, kneel, climb, crawl and twist, safely climb ladders
- ability to stand and move for entire shift
- customer service passion and excellence in experience
- high energy, upbeat and collaborative
- self-motivated with results-driven mindset
- empathy, integrity and relationship-building
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