Operations Assistant - Bank Financing (Outbound)

Process bank financing and refinancing accounts by endorsing information, reviewing guarantees, and recording loan payments within standard processing times. Conduct buyer call-outs to collect LOGs and handle inquiries via phone, email, and face-to-face interactions to ensure timely documentation and loan processing. Maintain at least 60% contact rates and achieve 100% completion of assigned productivity sheets, rendering overtime if necessary. Submit daily accomplishment reports to the Operations Lead. This role supports the bank financing team by managing outbound operations and ensuring strict adherence to turnaround times and client service standards.