Operations and Office Coordinator
$52,000–$56,160 year
On-siteLake Forest, Illinois, United States
Job Summary
Provide operational leadership for office management, scheduling, and front-desk coverage while supervising and coaching student staff. Manage logistical execution for over 100 annual career programs, including workshops and networking events, by collaborating with colleagues to clarify goals, track deadlines, and execute planning processes involving facilities, catering, and vendors. Lead the student peer resume review program, facilitate training for peer advisors, and oversee main office and career closet operations by forecasting resource needs and coordinating supply acquisition. Serve as a point of contact for employers and students, assessing needs, connecting them with relevant resources, and developing new triage processes. Manage online employer approvals, job postings, and account requests within systems such as Handshake, Smartsheet, and Slate.
Required Qualifications
- 3-5 years of administrative and office management experience
- Strong administrative and project management skills
- Attentiveness to detail
- Ability to thrive in a fast-paced work environment
- Proficiency with Microsoft Office applications, including Word and Outlook
- Previous experience with software Excel
- Previous experience with CRM systems
- Previous experience with Smartsheet
- Ability to work within established systems and create new ones where needed
- Excellent problem-solving skills
- Excellent written communication skills
- Excellent verbal communication skills
- Team-orientation
- Ability to provide exceptional customer service
- Demonstrated supervisory skills
- Ability to provide effective mentoring for students and new staff
- Flexibility to work evenings and weekends as needed for college events
- Valid driver's license
- Willingness to travel occasionally within the Chicagoland area
Desired Qualifications
- Experience in event planning
- Experience in higher education/career services
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