Operations and Improvement Principal Consultant - Process Optimisation in Financial Services
HybridLondon, England, United Kingdom
Job Summary
Lead operational improvement initiatives in Financial Services, applying Lean and Six Sigma techniques to drive efficiency across front, middle, and back office service areas. Facilitate workshops, deliver evidence-based insights, and manage complex stakeholder engagements to realize business benefits and outcomes. Deploy advanced digital technologies and change management strategies to optimize processes while leading diverse project teams from inception to implementation. Partner with senior clients to solve difficult operational challenges, ensuring service design aligns with organizational goals and delivering long-lasting value.
Required Qualifications
- Principal Consultant level
- Financial Services cost optimisation and operational improvement experience
- Core experience of delivering operational improvement across front, middle and back office service areas
- Proven experience of leading assignments and teams
- Core experience of working and delivering similar projects ideally within the Financial Services sector
- A track record of realising business benefits and outcomes
- Experience deploying advanced techniques such as digital technologies, cost improvement, and change management
- The ability to demonstrate leadership skills in large and diverse project teams
- Confidence to work across multiple levels of an organisation, with the ability to influence senior stakeholders and navigate challenging discussions
- An aptitude for delivering creative as well as innovative solutions
- Prior consulting experience with a large consultancy firm or internal consultancy function
- Lean Black Belt certified
- Facilitating workshops, providing compelling, evidence-based insights and helping to manage complex and senior stakeholders
- It is expected that applicants will be able to work independently, developing excellent relationships with stakeholders internally and externally, and delivering the highest customer service and business standards
- Excellent interpersonal and team working skills; a natural integrator, comfortable navigating across system finance, service design, governance, capacity and workforce modelling and operational excellence
- A drive for personal and professional progression
- UK security clearance
- Baseline Personnel Security Standard
- At least 5 years of continuous residency in the UK
- British citizen or have been resident in the UK for the past 5 years
Desired Qualifications
- An interest in developing new business
- Prior consulting experience with a large consultancy firm or internal consultancy function would be highly desirable
- Lean Black Belt certified desirable
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.