Operations Analyst
$75,000–$75,000 year
On-siteChicago, Illinois, United States
Job Summary
Own complex operational workflows end-to-end, from investigation and analysis through execution, while assessing and troubleshooting exchange connections, mappings, and related operational controls. Analyze, validate, and reconcile exchange and broker fee schedules to identify discrepancies, and provide real-time operational support for new initiatives, exchange launches, and broker relationships. Serve as the primary operational point of contact with external parties including brokers, clearing firms, and exchanges, leading broker onboarding and KYC processes while independently managing timelines. Maintain and continuously improve internal documentation, identify inefficiencies or control gaps, and propose process improvements to ensure accuracy and scalability. Perform monthly market data and cost analysis to deliver actionable reporting to internal stakeholders. Operate in a fast-paced trading environment with daily interaction across trading, compliance, finance, and business development teams.
Required Qualifications
- Bachelor's degree in a relevant field
- 3-5 years of experience in clearing, trading, or other financial services
- Demonstrated ability to work independently and take full ownership of responsibilities without the need for repeated instruction or hand-holding
- Strong analytical skills with the ability to assess complex operational issues and make sound, defensible decisions
- Advanced Excel skills
- SQL experience
- Excellent written and verbal communication skills, including the ability to clearly articulate problems, decisions, and outcomes
- Proven track record of managing multiple priorities and meeting aggressive deadlines in high-accountability environments
- High attention to detail combined with the ability to think critically about broader operational impact
- Self-motivated, proactive, and comfortable operating in situations with ambiguity
- Collaborative, professional, and reliable, with a strong sense of accountability to the team
Desired Qualifications
- Python a plus
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