Operations Administrator
$31,200–$39,520 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Manage branch administrative operations by overseeing staff hiring, orientation, scheduling, and risk management while ensuring policy compliance. Partner with HR to conduct new hire and manager training, manage the staffing process, and support the branch advisory board. Handle weekly cash reports, adjust cash, monitor department budgets, and prepare variance reports. Assist in bi-weekly payroll processing, reconcile reports, and maintain accurate employee records. Monitor vendor relationships, account receivables, and branch equipment. Build relationships with staff, members, volunteers, and the community. Work a flexible schedule with advanced notice based on hours of operation and special events.
Required Qualifications
- Strong problem-solving orientation
- Data entry skills with a focus on completeness, efficiency & accuracy
- Excellent customer service background
- Working knowledge of MS Office programs
- Working knowledge of Avocado
- Working knowledge of Ceridian
- Experience entering data into computer systems
- Strong typing skills
- Strong computer system navigation skills
- Strong team skills
- Excellent interpersonal skills
- Excellent verbal communication skills
- Excellent written communication skills
- Excellent organizational skills
- Ability to prioritize and perform multiple tasks at one time
- Ability to make quick decisions
- Proven experience in financial systems
- Proven experience in computer technology
- Proven experience in payroll
- Proven experience in general business procedures
- Excellent office skills
- Proven supervisory skills
- Ability to multi-task in a high volume, fast-paced environment
- Ability to work a flexible schedule with advanced notice based on hours of operation, special events and position requirements
Desired Qualifications
- Strong communication skills including experience in writing, answering phone calls and speaking
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