Operations Admin
On-site · Strongsville, Ohio, United States
Strongsville, Ohio, United StatesOn-siteFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Operations Admin to plan, coordinate, and track key operational projects across departments; document and refine business processes, ensuring clarity and consistency; maintain and update project documentation including workflows, SOPs, and training materials; monitor project timelines and assist in meeting deadlines; assist in creating onboarding and training materials for customer success and support; collaborate with Operations to support continuous improvement across company-wide initiatives.
Required Qualifications
- 2+ years of experience in operations or process improvement
- Strong ability to document, streamline, and optimize business processes
- Experience working with CRM, project management, or workflow automation tools
- Exceptional organizational skills with the ability to manage multiple projects simultaneously while maintaining independence and accountability
- Strong written and verbal communication skills with the ability to work well within a team environment
- Analytical mindset with problem-solving skills to assist in identifying operational gaps and propose solutions
- Detail-oriented, proactive, and self-motivated with a keen sense of accountability
- Ability to adapt to a fast-paced environment and manage shifting priorities
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