Operations Admin/Customer Service- 5 PM Start
On-siteEighty Four, Pennsylvania, United States
Job Summary
Coordinate with internal and external customers via telephone, email, and fax regarding freight charges, pickups, tracing, tracking, and proof of delivery documents. Perform data entry tasks including scanning bills, P&D entry, fuel mileage calculations, and SDC'ing freight bills, while processing paperwork and invoices to monitor checks and cash for accounts receivable and payable. Assist in monitoring Haz-mat information for loads and support supervisors, drivers, and dock workers in compliance areas such as new hires, safety, and payroll. Work Monday through Friday from 5 PM to 1:30 AM in a noisy, quick-paced environment requiring strong typing skills and proficiency in Microsoft Office.
Required Qualifications
- Command of the English language to communicate effectively with internal and external customers
- Must possess excellent interpersonal communication skills
- Problem solving and analytical ability is essential
- Must be competent and proficient in Microsoft Office Software products
- Must possess strong typing and ten key skills
- Ability to work flexible hours
- Must be able to work with little or no supervision
- Ability to react to change productively and handle other essential tasks as assigned
- Ability to lift up to 25 pounds or exert up to 10 pounds of force occasionally
- Close visual acuity is required
- Manual dexterity is regularly required
- Talking and hearing required to communicate with and listen to others
Desired Qualifications
- Previous experience in transportation industry and/or customer service is a plus
- Experience with Haz-mat or worker's compensation is also very helpful
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