Operations: Account Manager
Remote · San Francisco, California, United States
Job Summary
Account Manager on the supply side of a fast-growing AI marketplace, acting as a trusted advisor to recruiting firm leaders, helping optimize platform usage, scale partnerships, and drive revenue growth. Own high-impact relationships with top agencies, design scalable onboarding, engagement, and retention systems, run marketplace experiments to improve liquidity and outcomes, translate partner insights into internal tools and product improvements, and directly own revenue targets tied to partner performance.
Required Qualifications
- 2–8 years of experience in account management, customer success, revenue operations, or startup operations roles
- Proven experience working closely with customers and owning revenue execution
- Background in customer-facing, post-sales, or operational roles within high-growth startups (Series A to pre-IPO)
- Experience owning a revenue number (not purely support or retention-focused)
- Strong operator mindset with the ability to diagnose problems and implement scalable solutions
- Experience at a high-performing, well-regarded organization with a strong execution culture
- Exceptional academic or professional track record (top university, strong GPA, or equivalent signal of excellence)
- Has done something meaningfully impressive, rare, or unconventional that demonstrates ambition and originality
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