Operational Training Specialist - Gander ACC - 2 Year Term
On-site · Gander, Newfoundland and Labrador, Canada
Job Summary
Operational Training Specialist at NAV CANADA leads simulation-based training development and delivery across multiple programs. Responsibilities include developing, implementing, maintaining and supporting all simulation components of training programs, delivering simulations via pseudo pilot positions, supporting Voice Recognition simulation when required, maintaining simulators, and providing national expertise on procedures, refresher programs, and changes to simulation systems and tools. The role requires coordinating data/file preparation for simulators, troubleshooting tools, training stakeholders on simulation tools and equipment, and supervising activities as needed. The position emphasizes working with MACD and other stakeholders to measure effectiveness and drive continuous improvements across region-specific courseware and simulation in response to operational directives, airspace structure, technology updates, and training objectives. The role also involves project support, data management, and a focus on quality control, with travel as needed and a typical Monday-to-Friday schedule; on-site work with accommodations for accessibility is available.
Required Qualifications
- Secondary school diploma or equivalent
- Experience in professional and collaborative team environment
- Experience using technical systems
- Experience in learner-focused environment
- Knowledge of aircraft operating characteristics and pilot behaviors
- Knowledge of airspace and its organization
- Knowledge of NAV CANADA organization, roles and responsibilities
- Knowledge of SharePoint, Workday, Teams, Microsoft Office suite
- Ability to work independently or collaboratively
- Ability to learn quickly and think creatively
- Ability to use SharePoint Online and MS Office programs
- Ability to communicate effectively; written and verbal
- Ability to adapt to new technology and processes
- Project management and coordination skills
- Leadership skills with motivation, dependability, attention to detail
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