Operational Platform Specialist
HybridCanmore, Alberta, Canada
Job Summary
Manage software platforms supporting business operations by serving as the primary liaison with system and platform partners, overseeing relationships, and leading contract negotiations. Lead project management for upgrades, feature additions, and implementation of new platforms and modules. Provide system support across the business including troubleshooting, systems and hardware procurement, and oversee ongoing system administration with data flow integrations. Evaluate platform improvements from a financial and organizational perspective, provide coaching and training, ensure data accuracy through controls, manage system access, and formulate reports for informed decision-making. Oversee the IT budget to ensure effective allocation and cost management. Requires advanced knowledge of NetSuite, Shopify, and other platforms with a minimum of two years in system operations. Hybrid work in Canmore, Alberta, three days per week on-site.
Required Qualifications
- Proven advanced operational and functional knowledge of various software platforms, including Enterprise Resource Planning (NetSuite), Point of Sale (Shopify), ShipStation, StoreForce, Celigo Integrator, Microsoft, PowerBI
- Certification in Information Systems, or Computer Science
- Minimum 2 years of experience in system operations
- Strong organizational skills with a solid technical understanding and budget management
- Proven ability to learn and make use of new functions and technologies
- Demonstrated Project Management experience and skills
- Strong communication skills, both oral and written
- Eligibility: Candidates must be legally authorized to work in Canada
- This position works Monday through Friday in a hybrid capacity from our workshop in Canmore, Alberta, requiring a minimum of three days per week on site
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.