Operational Excellence Senior Specialist (m/f/d)
On-siteWarsaw, Mazovia, Poland or Grafton, Wisconsin, United States
Job Summary
Drive the deployment and localization of The Maersk Way across the Forwarding product segment, including Air, LCL/FCL, MPL, and CRM operations. Implement and sustain regular performance management systems such as SQC boards, huddles, and KPI routines while providing advanced guidance on structured problem solving including A3, Kaizen, and root cause analysis. Lead complex cross-functional improvement initiatives by facilitating workshops and balancing cost, service, and feasibility trade-offs to maximize business impact. Coach frontline teams on TMW tools and strengthen continuous improvement culture across the Area. Define and implement KPI frameworks aligned to Area priorities, track data-driven governance, and deliver measurable improvements tied to business outcomes.
Required Qualifications
- 7–10+ years in Forwarding product segment (Air, LCL, FCL) management and operations
- Demonstrated experience in Operational Excellence, Lean, or Continuous Improvement (A3, Kaizen, VSM, Daily Management)
- Track record of delivering tangible operational improvements in logistics environments
- Ability to connect data insights with real operational execution
- Proven experience in applying structured project management methodologies (e.g. PMI, PRINCE2)
- Proven ability to drive and embed change across multiple organizational levels
- Strong credibility with operations teams ("shopfloor acceptance")
- Ability to influence without authority in matrix organizations
- Hands-on, pragmatic, and execution-focused mindset
- Strong facilitation, stakeholder management skills, and coaching capability
- Ability to challenge constructively and drive accountability
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