Operational Excellence Lead
On-siteHamburg, Hamburg, Germany
Hamburg, Hamburg, GermanyOn-siteFull TimeSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Drive deployment and localization of The Maersk Way across Landside and Depot operations by implementing performance management systems and standardizing process governance. Lead complex problem-solving on key performance gaps through Kaizen workshops, A3 analysis, and value stream mapping to balance cost, service, and feasibility trade-offs. Coach frontline teams on TMW tools and KPI ownership while establishing data-driven governance frameworks to track measurable improvements. Define and implement LST and Depot KPI routines aligned to Area priorities, ensuring solutions are scalable and embedded in operational reality.
Required Qualifications
- 7–10+ years in Landside Transportation, trucking operations
- Demonstrated experience in Operational Excellence, Lean, or Continuous Improvement (A3, Kaizen, VSM, Daily Management)
- Track record of delivering tangible operational improvements in logistics environments
- Ability to connect data insights with real operational execution
- Proven experience in applying structured project management methodologies (e.g. PMI, PRINCE2)
- Proven ability to drive and embed change across multiple organizational levels
- Strong credibility with operations teams ("shopfloor acceptance")
- Ability to influence without authority in matrix organizations
- Hands-on, pragmatic, and execution-focused mindset
- Strong facilitation, stakeholder management skills, and coaching capability
- Ability to challenge constructively and drive accountability
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