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Aloha FibraPosted 1 month ago

OPERADOR(A) DE ESCRITORIO DE SERVICOS

On-siteMauá, São Paulo, Brazil

Full TimeAssociates Degree

Job Summary

Receive client calls to assist with remote technical resolutions, password resets, connection failures, and repair requests. Provide information and answer client inquiries via phone, email, and chat. Update internal controls and systems to register all service information. Maintain proactivity and strong verbal/written communication skills while managing pressure. Requires High School diploma, Office package, and customer service experience. Benefits include medical/dental assistance, meal allowance, and extended parental leave.

Required Qualifications

  • Ensino Médio Completo
  • Pacote Office
  • Boa comunicação verbal e escrita
  • Pró-atividade
  • Facilidade para lidar com as pessoas
  • Experiência com atendimento ao Cliente
  • Agilidade em redigir textos e e-mail
  • Boa argumentação perante a negativas
  • Capacidade de trabalhar sobre pressão e ter raciocínio rápido

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