Open & Interdisciplinary Research Support Program Operations Specialist
$75,720–$75,720 year
On-siteSeattle, Washington, United States
Seattle, Washington, United StatesOn-siteFull Time$75,720–$75,720 yearBachelors DegreeEnterprise
Full TimeBachelors DegreeEnterprise
Job Summary
Manage hardware, software, and presentation equipment for the Open Scholarship Commons and serve as technical lead for the OSC Recording Studio. Lead technology support and training for UW Libraries users while co-administering digital scholarship creation and publishing tools. Provide instructional support for OIRS staff and the wider University community through on-site and virtual interactions via Zoom, email, and phone. Collaborate with Open Scholarship & Publishing and Arts & Humanities departments to direct research communication workflows and design innovative learning environments.
Required Qualifications
- Bachelor's degree in the arts, humanities, social sciences, or STEM or other relevant field
- 3-4 years providing training or end user support around the use of digital tools and technology
- Strong communication and interpersonal skills, with the ability to serve as a subject matter expert for staff, faculty, and students
- Experience supporting, managing, and troubleshooting hardware and software systems, including both Windows and macOS environments, in a complex organizational or academic setting
- Demonstrated experience providing professional‐level programmatic direction or control, particularly for technology‐rich audio/visual programs or digital scholarship programs consistent with Libraries operations
- Experience applying specialized technical knowledge to make independent decisions, solve problems, assess technology needs, address digital accessibility standards and best practices, and respond to program‐specific requests
- Demonstrated ability to coordinate, organize, and execute workshops, events, or instructional programming in support of unit goals
- Experience working collaboratively across departments or teams within and outside the UW Libraries with varying goals and levels of knowledge
Desired Qualifications
- Master's degree in library and information science, digital humanities, communication, instructional design, or related field
- Experience with digital scholarship tools and publishing platforms, such as Manifold, Reclaim Hosting, Humap, Omeka, or similar systems
- Demonstrated background managing or administering technology‐rich library spaces, including audio/video recording studios, media creation environments, or digital scholarship labs
- Supervisory or lead experience, especially in directing the work of student employees or other staff
- Experience developing and delivering training, instructional content, or consultations related to digital scholarship or open research tools
- Familiarity with open scholarship practices, research communication workflows, scholarly publishing technologies, or emerging trends in academic research support
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