Ontario Reign - Ticket Operations Assistant
$37,440–$37,440 year
On-siteOntario, Canada or Us, Île-de-France, France
Ontario, Canada or Us, Île-de-France, FranceOn-siteFull Time$37,440–$37,440 yearEnterprise
Full TimeEnterprise
Job Summary
Process tasks and ticket orders using AXS ticketing and CRM software while adhering to proper guidelines. Assist with fulfilling group requirements, preparing financial and ticketing reports, and maintaining data hygiene within systems. Coordinate will call and game day operations for home games and special events, providing excellent customer service to internal and external clients. Perform general office duties and act as backup support for other departments as needed. Available to work various hours including evenings, nights, weekends, and holidays.
Required Qualifications
- Proficient with Microsoft Word, Excel, and Outlook
- Assertive, self-motivated, self-starter with the ability to work with minimal supervision
- Ability to prioritize and delegate workload and solve problems efficiently and quickly
- Organized, resourceful, detailed-oriented, quick learner
- Excellent guest and client service capabilities
- Ability to professionally communicate and interact with all levels of management and colleagues
- Excellent communication and interpersonal skills
- Ability to access and input information using a moderately complex computer system
- Available to work various hours including evenings/nights, weekends and holidays
- High School Diploma or its equivalency
- BA/BS Degree
Desired Qualifications
- Background in Sports/Entertainment/Hospitality industry
- Interest in hockey and/or other team sports
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