Onsite Technician (RF/Systems)
$54,080–$70,720 year
On-siteChicago, Illinois, United States
Job Summary
Support healthcare systems across multiple Chicago hospital locations by resolving technical issues for SONIFI products, including high-speed internet, satellite TV, and RF systems. Drive a company vehicle to travel between sites while providing on-site guidance to customer staff and building relationships with stakeholders. Maintain a valid driver's license and adapt to changing priorities as part of a required on-call rotation involving occasional overtime and weekend work. This role offers a competitive hourly rate starting at $26 to $34, plus PTO, health, dental, vision, and retirement benefits.
Required Qualifications
- valid driver's license
- safe driving habits
- regular local travel between sites
- on call rotation
- occasional overtime
- weekend work
- flexibility to adapt to changing priorities and requests
- technical degree
- ONE year of related experience in any of the following areas: High Speed Internet and WIFI, Satellite TV, Digital TV, IPTV, Telecom, RF, CATV, MATV, and Head end
- High School Diploma or GED
- THREE years' work experience
Desired Qualifications
- passion for solving problems
- passion for the customer
- striving to provide a great customer experience
- communicate thoughtfully and professionally with staff at hospitality customers
- understand and respect boundaries, protocols, and empathy needed in healthcare customer environments
- comfort working across multiple locations
- building relationships with a variety of on site stakeholders
- strong desire to resolve technical issues
- flexible
- learns quickly
- can work independently
- providing support and guidance to our customer base on SONIFI products
- be the face of an exciting technical organization
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