Onsite Team Manager - Royal Mail MK
On-site · Milton Keynes, England, United Kingdom
Job Summary
Onsite Team Manager to lead a team of Onsite Planning Executives at a Royal Mail Milton Keynes site, ensuring fulfilment and administrative tasks align with contractual obligations. Collaborates with Operations and Account Management to meet customer requirements, delivers service excellence, manages stakeholders, and drives workforce management to hit SLAs and deadlines, with a focus on team performance and development. The role supports Reed’s service delivery for Royal Mail through Angard Staffing on a fixed-term contract and involves managing day-to-day team outputs, driving customer and worker satisfaction, and maintaining a collaborative, inclusive culture.
Required Qualifications
- Experience in recruitment or workforce solutions (MSP/RPO/Staff bank)
- People management and training experience
- Delivery of service that meets SLAs
- Stakeholder management at all levels
- Ability to manage workload and outputs
- Ability to engage with internal and external stakeholders
- Compliance with vetting requirements
- References checks and background checks as required
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