OnSite Specialist - San Antonio, TX
$28,475–$39,562 year
On-siteSan Antonio, Texas, United States
Job Summary
Prepare, manage, and maintain surgical equipment and disposable products to ensure full readiness before procedures while minimizing workflow interruptions. Support operating room teams during surgeries by anticipating device needs and troubleshooting complex equipment issues to reduce downtime. Collaborate with surgeons, central processing staff, and clinical partners to deliver service, maintaining accurate documentation of procedure information and performance metrics. Transport used endoscopes and probes for reprocessing, perform leak testing and high-level disinfection per ANSI/AAMI standards, and validate all cycles. Provide flexible coverage including rotating shifts, on-call duties, and occasional overnight travel to other accounts. Maintain current knowledge of Stryker equipment and educate clinical staff on product use while adhering to all safety and privacy standards.
Required Qualifications
- High School Diploma or equivalent
- 0+ years of related work experience
- Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and maintain readiness to arrive within 45 minutes when on call
- Ability to lift up to 50 lbs occasionally and 20 lbs frequently; ability to stand, walk, bend, stoop, and use fine motor skills for extended periods
- Visual acuity (corrected), color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation
- Strong analytical, problem-solving, and time-management skills with the ability to make independent decisions in high-pressure environments
- Ability to clearly explain and follow detailed guidelines and procedures
- Proficiency with basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills
- Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel
- CER certification required within 6 months (or per state legislation)
- Ongoing continuing education required annually
- COVID-19 vaccination as an essential function of their role
Desired Qualifications
- Bachelor's or Associate's degree, or equivalent certifications
- 1+ year of experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments
- Knowledge of anatomy, surgical procedures, and instrumentation
- HSPA/CRCST certification (required within 6 months for Sterile Processing roles; renewed annually)
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