OnSite Specialist - Philadelphia, PA
$49,379–$66,810 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Prepare, manage, and maintain surgical equipment and disposable products to ensure full readiness before procedures, while supporting operating room teams with timely device adjustments and troubleshooting complex issues to minimize downtime. Collaborate with surgeons, central processing, and biomedical staff to deliver service, maintain accurate documentation of metrics and account updates, and educate clinical partners on product use. Adhere to safety, facility, and privacy standards while following rotating schedules, on-call rotations, and overnight or weekend shifts. Maintain readiness to arrive within 45 minutes when on call and travel to other accounts as needed.
Required Qualifications
- High School Diploma or equivalent
- 0+ years of related work experience
- Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and maintain readiness to arrive within 45 minutes when on call
- Ability to lift up to 50 lbs occasionally and 20 lbs frequently; ability to stand, walk, bend, stoop, and use fine motor skills for extended periods
- Visual acuity (corrected), color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation
- Strong analytical, problem-solving, and time-management skills with the ability to make independent decisions in high-pressure environments
- Ability to clearly explain and follow detailed guidelines and procedures
- Proficiency with basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills
- Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel
- HSPA/CRCST certification (required within 6 months for Sterile Processing roles; renewed annually)
Desired Qualifications
- Bachelor's or Associate's degree, or equivalent certifications
- 1+ year of experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments
- Knowledge of anatomy, surgical procedures, and instrumentation
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