Onsite Sales Assistant
On-siteRaleigh, North Carolina, United States
Job Summary
Staff model homes by greeting walk-in visitors, conducting tours, and answering buyer questions using approved pricing and process information. Capture and qualify leads from walk-ins, calls, and online inquiries, then enter activity into the CRM and maintain follow-up logs. Coordinate timely handoffs of qualified prospects to senior onsite agents with complete buyer notes and priority levels. Open and close properties per schedule while ensuring features, signage, and collateral meet company standards. Rotate across multiple communities to cover days off and scheduled gaps, maintaining compliance with Fair Housing and disclosure policies.
Required Qualifications
- Active North Carolina Real Estate License in good standing
- Active NCDL
- Professional, customer-facing communication skills (in-person, phone, email, text)
- Strong organizational habits and attention to detail, especially with lead documentation and buyer notes
- Ability to work independently onsite while following established processes and reporting expectations
- Comfort using CRM systems, spreadsheets, email, and calendar tools to track appointments and follow-up
- Ability to work a schedule that includes weekends and some holidays based on community traffic and coverage needs
Desired Qualifications
- Onsite new construction sales experience (builder community or brokerage onsite experience)
- Familiarity with the buyer journey in new construction (timeline, selections/design, financing milestones, contract-to-close)
- Proven ability to convert walk-in traffic into scheduled follow-up appointments
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