Onsite POS Lead| Part-Time | Spectrum Catering Concessions
$29,120–$40,040 year
On-siteConroe, Texas, United States
Job Summary
Oversee point-of-sale operations during events and daily shifts, ensuring all systems, staff, and sales stations are fully prepared and functioning efficiently. Serve as the primary on-site resource for POS and ID scanning, delivering exceptional guest service while maintaining compliance with company standards and cash handling procedures. Train, coach, and support cashiers on transaction accuracy, monitor performance against operational excellence metrics, and act as the liaison between cashiers and management for staffing and system updates. Provide real-time troubleshooting for payment issues, connectivity disruptions, and hardware malfunctions to minimize service interruptions. Assist with opening and closing procedures, including cash drawer counts, sales reconciliation, and reporting discrepancies. Maintain cleanliness of cashier stations and support setup requirements for WiFi, signage, permits, and stock levels.
Required Qualifications
- Availability to work flexible schedules, including evenings, weekends, and events
- Must be reliable, detail-oriented, and customer-focused
Desired Qualifications
- Previous experience in POS operations, cashier supervision, or hospitality/event operations preferred
- Strong understanding of cash handling procedures and reconciliation processes
- Experience troubleshooting POS systems, payment platforms, or related technology preferred
- Excellent communication and leadership skills with the ability to train and support team members
- Ability to work in a fast-paced, high-volume environment while maintaining accuracy and professionalism
- Strong problem-solving skills and ability to make decisions in real time
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