Onsite Patient Tech Support - Mt. Sinai Morningside & BronxCare
$38,480,000–$38,480,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Deliver outstanding customer service to patients and hospital staff by helping them navigate bedside TVs, interactive technology, and digital signage. Troubleshoot basic technical issues, replace equipment like TVs and pillow speakers, and perform light maintenance to keep systems operating smoothly. Complete basic computer documentation and service records accurately while ensuring every patient has a positive technology experience during their hospital stay. Work independently in a healthcare environment, managing time effectively and installing devices on wall mounts. Requires ability to lift 50 pounds, climb a 6-foot ladder, and travel to assigned locations at Mount Sinai Morningside and BronxCare.
Required Qualifications
- High school diploma or equivalent
- Ability to travel to assigned hospital locations
- Ability to lift up to 50 pounds and climb a 6-foot ladder
- Must meet hospital onboarding requirements, including required immunizations, health screenings, and COVID-19 vaccination
Desired Qualifications
- At least one year of customer service experience is preferred
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