Onsite Manager
$70,000–$75,000 year
On-siteSanta Ana, California, United States
Job Summary
Oversee day-to-day operations of a high-volume contingent workforce, serving as the primary onsite partner to client leadership and hiring managers. Build and maintain strong relationships by providing guidance on program policies, managing employee relations, and escalating issues as needed. Support recruiting efforts through sourcing strategies, candidate interviews, and ensuring weekly start classes are achieved. Manage daily attendance, absences, and compliance requirements including I-9 documentation and background checks. Develop scalable processes to improve operational efficiency and workforce performance while ensuring all Oasis policies are followed.
Required Qualifications
- 3+ years of experience in staffing, workforce management, onsite account management, branch operations, or a related client-facing operations role
- Staffing and/or recruiting experience, preferably supporting temporary or contingent workforces
- Proven ability to build and maintain strong relationships with clients, hiring managers, and internal stakeholders, while establishing effective partnerships across all levels of an organization
- Experience managing employee onboarding, compliance, and workforce administration
- Demonstrated ability to effectively manage multiple priorities and deadlines in a fast-paced, high-volume environment
- Strong verbal and written communication skills, with the ability to communicate effectively in one-on-one and group settings
- Strong organizational, analytical, and problem-solving skills
- Ability to work independently while effectively prioritizing workload and collaborating across teams
- Demonstrated ability to manage and resolve complex client situations with professionalism and sound judgment
- Comfortable working onsite full-time and partnering directly with client leadership
- Willingness to travel occasionally for training or business needs
- Travel is expected approximately 20% locally for this position
Desired Qualifications
- Experience supporting high-volume hourly or contingent workforces (75+ associates preferred)
- Previous onsite staffing, MSP, RPO, strategic account management, or branch management experience
- Experience managing employee relations, attendance, performance coaching, and workplace concerns
- Experience developing or improving operational processes, workflows, or best practices
- Experience working in a metrics-driven environment with responsibility for KPIs, service levels, and compliance
- Previous leadership or people management experience, including coaching or mentoring team members
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