Onsite IT Technician
On-siteTerneuzen, Zeeland, The Netherlands
Job Summary
Install, configure, and decommission end-user hardware; diagnose and resolve issues for desktops, laptops, printers, and scanners. Update software applications, manage patches via endpoint management tools, and support standard system builds. Log, track, and resolve incidents and service requests using ServiceNow while ensuring accurate documentation and adherence to SLAs. Provide 1st and 2nd line technical support, perform root cause analysis, and assist in small-scale projects like hardware refreshes and software rollouts. This onsite role requires excellent Dutch and upper-intermediate English proficiency. The position is a temporary contract for 6.5 months with 40 working hours per week, 100% onsite in Terneuzen. Stefanini Group offers a multicultural environment focused on AI-first digital transformation and professional development through certifications and training.
Required Qualifications
- Dutch: Excellent written and spoken proficiency - mandatory
- English: Upper-intermediate written and spoken proficiency - mandatory
- Strong knowledge of End-user hardware and troubleshooting
- Strong knowledge of Microsoft Office suite
- Strong knowledge of Endpoint management tools (SCCM / Intune / Company Portal)
- Experience using ServiceNow for ticket management
- Basic understanding of Asset and device lifecycle management
- Active Directory (user/device level exposure preferred)
- Planning and organizing
- Attention to detail
- Problem solving
- Customer service skills
- Interest in technology
- 100% onsite
Desired Qualifications
- Experience using SCCM / Company Portal
- Active Directory (user/device level exposure preferred)
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