Onsite IT Manager/Program Manager-C
On-site · Phoenix, Arizona, United States
Job Summary
Lead planning, execution, and delivery of IT infrastructure and services to design, erect, operate, and maintain secure, government facilities; manage Integrated Program Management Plan (IPMP) and Baselines; coordinate with government stakeholders and subcontractors; oversee 24x7 mission-critical operations, risk management, and changes to scope, schedule, and cost; ensure compliance with cybersecurity frameworks (FISMA/NIST) and facilitate stakeholder communications; supervise IT technical support technicians and collaborate with customers to define requirements; drive site visits, installations, and ongoing operations in a fast-paced federal/mission-critical environment.
Required Qualifications
- 8+ years of experience in technical project management within federal or mission-critical environments
- Bachelor's degree in engineering, information technology, or related field
- Program Management Professional (PMP) certification a plus
- Must be able to obtain a DoD Public Trust (Active Secret clearance preferred)
- Experience with facility-based IT infrastructure including cabling, wireless networking, and secure enclave deployment
- Strong leadership, coordination, and stakeholder engagement skills
- Demonstrated success managing multiple subcontractors or technology partners in a project setting
- Able to translate complex IT requirements into executable plans
- Decisive and adaptive in time-constrained, mission-driven environments
- Strong understanding of cybersecurity frameworks: NIST RMF, FISMA, DHS 4300A
- Hands-on experience with network systems, call center platforms, EMR integration, or VTC systems
- Proven ability to lead cross-functional engineering teams and manage subcontractors
- Has demonstrated knowledge and work history in support of Computer systems.
- Has demonstrated experience in technical support of networks/laptops/computers/printers/mobile phones
- Has knowledge of network communications, to include wireless, servers, Windows, MAC, Phone systems, Audio Visual equipment and operation
- Strong technical troubleshooting skills
- Strong communication skills both written and oral
- Lead a team of IT service technicians with varying levels of experience
- Background or additional certifications in at least one of the following preferred but not required
- - knowledge of Aruba wireless
- - ISP/OSP Troubleshooting
- - CCTV System Troubleshooting
- - Network/Wireless Troubleshooting
- Accurate and timely submission of required reports, documentation, etc.
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