Onsite Inbound Customer Care Representative

Handle inbound customer inquiries via phone and provide timely, accurate assistance to resolve customer issues and concerns. Maintain a high level of professionalism and empathy in all interactions while collaborating with team members and other departments to ensure prompt resolution. Document customer interactions and feedback for continuous improvement. This role requires at least two years of relevant experience in customer service, preferably in a call center or BPO environment, and involves onsite work in Clark, Pampanga, Philippines. You will be part of the pioneer batch at our rapidly expanding BPO company, contributing to our commitment to delivering top-notch customer service solutions.