Onsite Event Coordinator
HybridTokyo, Tokyo, Japan
Tokyo, Tokyo, JapanHybridFull TimeTechLarge
Full TimeLargeTech
Job Summary
Coordinate and manage on-site event staff, ensuring they are trained in duties such as ticket validation and policy adherence. Control event operations including device inventories, validation systems, and customer flow to prevent bottlenecks. Handle onsite payment devices, resolve customer complaints, and represent the Fever brand while engaging guests. Provide daily reports to managers on event status, incidents, and feedback, acting as the primary contact between partners, production, and onsite teams. Work rotating shifts including weekends to ensure flawless execution of major launches. Fluency in English and Japanese required.
Required Qualifications
- Fluency in both English and Japanese
- IMPORTANT: Flexibility and availability to work rotating shifts (09:00–18:00 / 09:30–18:30), including weekends as scheduled
- Process-oriented personality
- Passion for operational excellence
- Ability to thrive in fast-paced, dynamic environments
- Excellent face-to-face communication skills
- Highly organized and efficient; time management skills
- A problem-solver with the ability to think strategically and efficiently when faced with on-site issues
- Willingness to learn from mistakes and give feedback on ways of improving the experiences
- Collaborative approach and willingness to get hands dirty and work on all required events tasks
- Decisive and organized
Desired Qualifications
- Experience in event coordination roles
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