Onsite Customer Service Specialist
$1,439,360–$1,439,360 year
On-siteGeorgetown, Demerara-Mahaica, Guyana
Job Summary
Answer inbound phone calls regarding customer accounts and make outbound follow-up calls when necessary. Maintain composure in escalated situations while building customer relationships and earning their loyalty. Operate accurately and efficiently in a fast-paced, multi-tasking environment by handling multiple responsibilities simultaneously. Candidates must maintain regular attendance, work flexible schedules including weekends and holidays, and possess computer proficiency. Applicants should be at least 17 years old, have a high school diploma, and hold one year of call center or customer service experience.
Required Qualifications
- You must be available to work on site.
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays and events
- Seventeen (17) years of age or older on or before hire date
- High School Graduates- Completed CXC
- Professional appearance and conduct
Desired Qualifications
- 1 year of call center or customer service experience preferred
- Computer proficiency with applications
- Confidence in your self -motivation techniques
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