Online Shopping Lead - Full-Time
On-site · Coshocton, Ohio, United States
Job Summary
Lead the Online Shopping function within the store, oversee staffing, training, and scheduling for Personal Shoppers; manage communications, customer satisfaction, order flow, pickup/delivery execution, supplies, equipment issues, loss prevention, health and safety, and process improvement; collaborate with the POS Lead and S&F Manager to address scheduling, staffing needs and issues; ensure proper service levels, handle customer issues, refunds, questions, and special requests; monitor order traffic and staffing, and ensure a clean, efficient Online Shopping area aligned with company programs and initiatives. Demonstrates People Minded, Customer Minded, Product Minded, Stable Minded, Detail Minded, and Open Minded characteristics, and fosters teamwork, reliability, and adherence to protocols.
Required Qualifications
- Attained at least 18 years of age
- Able to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 lb and occasionally 80 lb
- Manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures; ability to do simple math problems
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.