Online Sales Specialist
On-siteMadison Heights, Michigan, United States
Madison Heights, Michigan, United StatesOn-siteContract
Contract
Job Summary
Manage online product listings across digital sales platforms, responding to customer inquiries and quotes while supporting order processing and fulfillment coordination. Optimize listings for clarity and conversion, track sales performance trends, and coordinate with internal teams to ensure inventory alignment and delivery expectations. Address basic customer issues, escalate as needed, and provide regular updates on online sales activity and feedback. This onsite, in-office contract role supports e-commerce growth through effective listing management and responsiveness.
Required Qualifications
- Prior experience in online sales, e-commerce, or digital customer support
- Strong written communication and customer service skills
- Detail-oriented with strong organizational and follow-up abilities
- Ability to work independently and manage time effectively
- Comfortable working with digital tools, CRM systems, and online platforms
- Sales-oriented mindset with a focus on conversion and customer satisfaction
- Knowledge: gained through college education proven by their diploma
- Basic Skill Requirements: documented in employee's resume, proven by their acquisition of a college degree
Desired Qualifications
- Familiarity with online marketplaces, e-commerce platforms, or direct-to-consumer sales
- Experience supporting technical or B2B products
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